Technical training, in any language: Xunwei EV

Xunwei EV (迅维) trains automotive technicians to service today’s electric and new-energy vehicles — from high-voltage safety and battery systems to the electronics behind modern driver-assistance and restraint systems. As demand for qualified EV technicians grows worldwide, Xunwei has begun delivering its programmes beyond China. The expertise lives in Chinese, but the audience increasingly does not.

EV repair training is unforgiving. A single term — RCM, PSRCM, TSRS — carries real technical weight, and getting it wrong doesn’t just confuse a learner; it undermines the whole session. And it has to be live: trainers work through slides and back-and-forth Q&A in the moment, so subtitles added afterward don’t help the people in the room.

Orato Flow captured the trainer’s Chinese speech straight from the online workshop, with nothing to set up. The trainer taught Tesla’s safety-restraint system in Chinese — the airbag indicator, the restraint control module, the self-check the system runs at start-up — and on their own screens, overseas participants read the English live and asked questions back through the same flow.

Custom glossaries locked in domain terms like RCM, PSRCM and TSRS so they stayed correct sentence after sentence. Because the vocabulary held up, the conversation stayed technical — trainees weren’t guessing at what a term meant; they were reasoning about airbag self-checks and calibration alongside the trainer.

One UK-based participant made the difference plain. He had earlier travelled to China for a six-week, in-person run of this training and struggled through it on headset interpretation — unable to follow the material, and feeling most of those weeks had been wasted. Sitting in on the same content online through Orato Flow — a Chinese trainer, a bilingual slide deck, live translation on his own screen — he could finally follow along, and said there was no longer any reason to send people abroad for the course.

He wasn’t the only one: a bilingual university lecturer and a native English speaker fluent in Chinese joined the same session and came away convinced. EV- and Tesla-specific terminology stayed consistent throughout, and Xunwei’s technical expertise reached technicians who simply couldn’t have joined before.